You can't post conmments that contain an email address. Comment Anonymously. Re: Can not scan to mac computer from hp c Helpful 0 Not Helpful 1 Comment Flag. Helpful 0 Not Helpful Comment Flag. Instant Repair Help over the Phone 6ya.
HP Printers - 'No Scan Options' Message Displays on Printer (Mac)
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It's worth a thousand words. Related Questions: 1 Answer I get a message that my HP is not connected to my new iMac but the printer says it is connected. How to solve? The printer says that it is connected correctly to the router because the router is aware of it and has assigned to it an IP address on the network. The computer on the other hand does not know that there is a printer. Not finding one or not knowing where to look for it the computer reports that the printer is offline. You must install the printer drivers on the computer.
This is not covered in my printer That's because it's not a printer problem. The scan options are in your computer in the scanning software for your machine. Before you can scan you need to be connected to your computer with scan software running to tell it how to scan, what you're scanning, and where to send and save the image you scan.
I get the message "no scan options" I have had a similar problem that appeared soon after an automatic HP software update over the internet. I solved the problem by uninstalling and reinstalling the HP software that came with the CD. I inserted the CD and ran the de-install for only the program that controlled print and scan and then re-installed the software for print and scan.
Straight afterwards, the scanning started to work again. Drag your old HP software onto it and it will find all the hidden files.
Zap it. Hopefully this will have delete all HP related files.
Download the latest files from HP for your Mac. If you do this first AppZapper will delete this as well, so you'll only have to download it again. So basically, you're deleting all the old files for HP Deskjet printer and installing all new ones. Did you install from the CD? Hi there lharrell, Have you been through the steps outlined in this article.
If not give them a shot and let us know the results.
Step 2: Check third-party firewall software settings
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No Scan Options on photosmart c - HP Support Community -
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